How to change the sign-up popup text in Shopify: title, description, and help text

Illustration of setting the sign-up popup text

In short: To change the text in Howdy's sign-up popup, enter your text in the three fields in the app's admin (Popup title, Popup description, and Popup help text) and save. The text then appears in your store's sign-up popup. This feature is available when the sign-up form display timing is set to Before Login. The steps for setting up the sign-up form itself are in How to add a sign-up form to new customer accounts (Howdy).

Key points

  • You can change the popup text when the sign-up form display timing is set to Before Login
  • You can change three items: Popup title, Popup description, and Popup help text
  • You enter the text in three fields in the Howdy app's admin
  • Each of the three pieces of text appears in its own fixed position in the popup
  • You check and change the display timing in General Settings in the app's admin

When does the sign-up popup appear?

When the sign-up form display timing is set to Before Login, the sign-up popup appears at the sign-up step that customers reach after entering their email address. With the After Login setting, the sign-up form appears at a different point.

You choose the display timing from these two options in General Settings in the Howdy app's admin.

Display timing When customers go to the sign-up form Description in Howdy Help
Before Login After entering their email address A flow close to legacy customer accounts
After Login After they finish logging in A flow close to Shopify's new standard

If some of your customers log in with Shop, Google, or Facebook, see How to use a sign-up form alongside Shop, Google, and Facebook login for how to choose.

Sources: Howdy Help: "How to add text to the sign-up popup" (Japanese) / Howdy Help: "Display timing of the sign-up form" (Japanese)

Which parts of the popup text can you change?

From the Howdy app's admin, you can add or change the text of these three items shown in the sign-up popup. Once you save, the text you entered appears as is in your store's sign-up popup.

Item What it is
Popup title The heading text of the popup
Popup description The description text that follows the title
Popup help text Supplementary text

Each of the three pieces of text you enter appears in its corresponding fixed position in the popup.

Source: Howdy Help: "How to add text to the sign-up popup" (Japanese)

Where in the app do you enter the popup text?

Enter it in the three fields in the Howdy app's admin: Popup title, Popup description, and Popup help text. The text you enter appears in fixed positions in the popup.

To adjust the look of the sign-up form with code, beyond the popup text, see How to apply custom CSS to the sign-up form in Shopify: step-by-step styling.

Source: Howdy Help: "How to add text to the sign-up popup" (Japanese)

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Frequently asked questions

Q. Where do you change the sign-up popup text?A. Enter your text in the three fields in the Howdy app's admin (Popup title, Popup description, and Popup help text) and save. The text you enter appears in fixed positions in the popup.
Q. When does the sign-up popup appear?A. When the sign-up form display timing is set to Before Login, the sign-up popup appears at the sign-up step that customers reach after entering their email address.
Q. Where do you check and change the display timing?A. Choose between Before Login and After Login in General Settings in the Howdy app's admin. With Before Login, customers go to the sign-up form after entering their email address. With After Login, they go to it after logging in.
Q. Where in the popup do the three pieces of text appear?A. The popup has a fixed position for each piece of text, so the title, description, and help text each appear as entered in their corresponding places.

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With the sign-up popup text in place, you can guide customers before they sign up with three pieces of text: the title, description, and help text. Our dedicated team creates customer metafields, sets up sign-up form fields, and places blocks on the profile page for free.

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