Privacy Policy

This is an English translation of our Japanese privacy policy. If the two differ, the Japanese version applies.

株式会社 macro micro (the "Company") sets out this privacy policy (the "Policy") for how it handles users' personal information in the services it provides on this website (the "Service").

Article 1 (Personal information)

"Personal information" means personal information as defined in the Act on the Protection of Personal Information of Japan. It is information about a living individual that can identify a specific person by the name, date of birth, address, phone number, contact details, or other descriptions it contains, as well as information that can identify a specific person on its own (personal identification codes), such as data on facial features, fingerprints, or voiceprints, and the insurer number on a health insurance card.

Article 2 (How we collect personal information)

When a user registers, the Company may ask for personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver's license number. The Company may also collect records of transactions and payments that include the user's personal information, made between the user and our partners, from our partners (including information providers, advertisers, and ad delivery services; the "Partners").

Article 3 (Purposes of collecting and using personal information)

The Company collects and uses personal information for the following purposes.

To provide and run the Company's services
To answer inquiries from users (including identity verification)
To send emails about new features, updates, and campaigns for services the user is using, and about other services the Company provides
To contact users when needed, such as for maintenance or important notices
To identify users who violate the terms of use or try to use the services for fraudulent or improper purposes, and to refuse their use
To let users view, change, or delete their registered information and view their usage
To bill users for paid services
Purposes incidental to the purposes above

Article 4 (Changes to purposes of use)

The Company changes the purposes of use of personal information only when the new purposes are reasonably recognized as related to the previous ones.
When the Company changes the purposes of use, it notifies users of the new purposes in the manner the Company specifies or publishes them on this website.

Article 5 (Providing personal information to third parties)

The Company does not provide personal information to third parties without the user's prior consent, except in the following cases and cases permitted by the Act on the Protection of Personal Information or other laws.
1. When it is necessary to protect a person's life, body, or property and it is difficult to obtain the person's consent
2. When it is especially necessary to improve public health or promote the healthy growth of children and it is difficult to obtain the person's consent
3. When it is necessary to cooperate with a national agency, a local government, or a party entrusted by them in carrying out duties set by law, and obtaining the person's consent may interfere with those duties
4. When the Company has announced or published the following in advance and has notified the Personal Information Protection Commission
  1. That the purposes of use include providing information to third parties
  2. The items of data provided to third parties
  3. The means or method of providing information to third parties
  4. That the Company stops providing personal information to third parties at the person's request
  5. How the Company accepts such requests
Notwithstanding the preceding paragraph, in the following cases the recipient of the information is not a third party.
1. When the Company entrusts all or part of the handling of personal information within the scope needed to achieve the purposes of use
2. When personal information is provided as part of a business succession due to a merger or other reasons
3. When personal information is used jointly with specific parties, and the Company has notified the person in advance, or made it easily available to the person, that it is used jointly, along with the items of personal information used jointly, the scope of joint users, the purposes of use of those users, and the name of the party responsible for managing the personal information

Article 6 (Disclosure of personal information)

When a person asks the Company to disclose their personal information, the Company discloses it to the person without delay. However, the Company may not disclose all or part of it if disclosure falls under any of the following, and if it decides not to disclose, it notifies the person without delay. A fee of 1,000 JPY is charged for each disclosure.
1. When disclosure may harm the life, body, property, or other rights and interests of the person or a third party
2. When disclosure may significantly interfere with the proper conduct of the Company's business
3. When disclosure would otherwise violate laws
Notwithstanding the preceding paragraph, the Company does not, in principle, disclose information other than personal information, such as history information and characteristic information.

Article 7 (Correction and deletion of personal information)

If personal information about a user held by the Company is incorrect, the user may ask the Company to correct, add to, or delete it (a "Correction") through the procedure the Company specifies.
When the Company receives a request under the preceding paragraph and decides it needs to respond, it makes the Correction without delay.
When the Company makes a Correction under the preceding paragraph, or decides not to make one, it notifies the user without delay.

Article 8 (Stopping use of personal information)

When a person asks the Company to stop using or to erase their personal information (a "Suspension") because it is being handled beyond the purposes of use or was obtained by improper means, the Company investigates as needed without delay.
When the Company decides, based on the investigation in the preceding paragraph, that it needs to respond to the request, it carries out the Suspension without delay.
When the Company carries out a Suspension under the preceding paragraph, or decides not to, it notifies the user without delay.
Notwithstanding the preceding two paragraphs, when a Suspension would be very costly or otherwise difficult, and the Company can take other measures needed to protect the user's rights and interests, the Company takes those measures instead.

Article 9 (Changes to this Policy)

The Company may change this Policy without notifying users, except where laws or this Policy provide otherwise.
Unless the Company specifies otherwise, the changed privacy policy takes effect when it is posted on this website.